My husband and I were referred to Ode's from AAA. My left axle broke in half and they repaired it. My car is fixed and they did great work, but they way in which they left my car is highly unsatisfactory and unacceptable. Yes, my car was junky before it went to be repaired, but that's not an excuse for the lack of concern in leaving dirty finger prints over my paneling that wasn't there prior to being in Ode's care. I am very pleased to share that the owner honored his word and offered me a complimentary detail. Than you 😄
Hi Jasmine, I an truly sadden to hear that the processes we have in place to be sure your car was returned to you with no evidence of a technician being in your car had failed. We take great pride in all that we do and would like to make it right and offer you a complete professional interior clean from a detail shop near us that does a great job doing my own cars. Please contact us for arrangements. Thank you for taking the time to letting us know when we messed up. Its the only chance we have to make it right. Darin Ode
- Ode Auto Repair & Tire