We Are Hiring | Ode Auto Repair & Tire
5

I love Olde auto repair, everyone is so friendly and the customer service is excellent.

1

Took car in for oil change, started having electrical problems, over charged for repair, then broke right turn signal spring when putting steering column back together and wanted to charge us $130 to repair. Only offered to repair for free when threatened to call attorney general. Don't go here if you want to keep your car running.

Not sure of the customers complaint with this repair. It's not stated above that the oil change was 14 days prior to the electrical repair. Nor does it state that the vehicle was towed in not running and had antitheft lights on. The Ignition switch was replaced as a part of the procedure but does not require removing the clock spring nor the turn signal switch. The customer returned one week later stating the turn signals were not canceling themselves out. After diagnosing the problem Paul explained this to the customer. She was very upset and felt she shouldn't have to pay for it. Paul and the technician agreed to take care of the customer and fix it for free. Not sure why the bad review when we took care of an unrelated problem. Darin Ode

- Ode Auto Repair & Tire
5

5

I had a great experience with them. I needed to get custom rims for an old motorhome shipped there, and then a somewhat obscure tire size mounted and balanced. The whole thing was painless and all the employees I dealt with were good conversationalists, friendly, and professional.

5

I have been dealing with ode for over 10 years. Very trust worthy friendly and helpful. I highly Yeah recommend ode as they are the best in the buisness.

5

My wife and I have been taking our car to Ode for years. we won't go anywhere else. The service there is thorough and fast. Darin and Paul are very friendly and personable and we have always enjoyed working with them. They are more friends to us than just the guys who fix our car. Ode is a great place to have your vehicle repaired without any worries and at a very fair price! You won't regret going there!

5

Great service and friendly staff. I would recommend them to all my friends and family.

5

Darin and his staff are true professionals. I have been going there for years and have never had a bad experience. I especially love their loyalty card program, it definitely separates them from the competition. i have also send several friends there to purchase cars as well.

1

Wish I could give it no stars. Brought my vehicle there to find transmission leak, replace engine mount and possible other leaks. Was called after inspection and was told that they found leaks and that to repair leaks and replace engine mount it would be just under $700. I specifically asked if that was for oil lines and transmission lines were being replaced also. I was told "YES". Upon picking up my vehicle, I was told by the mechanic that he was beer informed to inspect for leaks and that all he was told to do was replace engine mount and oil lines even though I was charged $78 for a full inspection. I finally got tired of arguing with Paul saying I never told him I had a transmission leak, being that was the main problem I had and why I brought it in, I finally paid and left after about a hour of arguing. I live only 1/2 mile away from ode, after I got home, I went out to the corner store and within that 4 house trip down my block my engine started knocking. When I called to ask to speak to a manager at Ode, Paul told me none were there and I would have to call next week because all the managers were gonna be on vacation. I submitted a complaint to the BBB and it took them over 7 months to finally answer me back. Since I tried to rectify this situation through the BBB and not legally, I will be contacting the state now for Ode charging for services that they are not performing and that they destroyed my engine in my vehicle. Do not go to this place ever. They will lie to you, not do the work promised, overcharge you hours for what book time calls for, and do horrible work. My fenders and carpet, tires and wheels were full of grease when I got it back. Go somewhere else where the people are honest. I now understand why they have a "mechanic wanted" sign up there about every other month.

When Nicholas reported his concerns to me back in 2014 I agreed with him that the leak was large enough that the tech should have seen it before completion and releasing the vehicle to him. If our employees make a mistake we stand behind it. I at that time offered to fix the vehicle for free and he declined. All we can do in a situation like this is do what is right and move on. Mr. Marceau chose not to have the vehicle repaired at our expense. Darin Ode

- Ode Auto Repair & Tire
5

So... my elderly mother's car overheats in the middle of a car wash. They have to tow it out and the tow truck driver recommends Ode, says they are AAA approved/recommended. These guys were very nice to my mother who can get very anxious in these situations, even arranged a ride home for her. They checked the car out, explained the problem, fixed it in a timely manner, and were just very patient and accommodating.

23830 Groesbeck Highway Warren, MI, 48089 (586) 774-4400
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